Payment Schedule
Step 1: Deposit A deposit of 1,000 CNY per traveler is required to confirm your booking. This deposit serves as the working fund we use to submit your application materials for the Tibet Travel Permit. Once the permit is issued, we will either mail it directly to your hotel in Chengdu, Chongqing, or your specified departure city, or deliver it to you in person, depending on your travel arrangements.
Step 2: Second Payment (Two Months Before Departure) All required travel documents and materials must be submitted at least two months prior to your departure date. At this stage, 50% of the remaining tour balance is due, which also covers the cost of any flight or train tickets we arrange on your behalf.
Step 3: Final Payment (Upon Arrival) Your guide will meet you at the airport or train station upon arrival in Lhasa. After checking into your hotel, the remaining balance of the tour fee must be settled in full.
Payment Methods: https://www.tibetyulong.com/tibet-yulong-payment-methods/
Rescheduling Your Trip
Plans can change, and we understand that. If you need to reschedule or postpone your itinerary, simply notify our customer service team in advance, and we’ll arrange the change free of charge, subject to permit and availability considerations.
Cancellation & Refund Policy
We know that emergencies can sometimes make cancellation unavoidable. Our policy is designed to be as fair as possible while accounting for the non-refundable costs (such as permit processing) that occur early in the booking process:
- Cancellations made 2 months or more before departure (regular itineraries): Your full deposit will be refunded.
- Cancellations made within 2 months of departure: Refund amounts may be reduced to reflect costs already incurred on your behalf, such as permit processing fees, prepaid accommodations, or ticket bookings. Please contact customer service directly for a case-by-case assessment.
Flight & Train Tickets
If you’d like us to arrange your flight or train tickets, please note that ticket costs are paid separately from your tour fee. We’re happy to assist with booking, but these fees are not included in the payment stages outlined above.
Thank you for your understanding and support — if you have any questions about payment timing or your specific itinerary, our team is always happy to help.
