At Tibet Yulong Travel, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, how we protect it, and your rights regarding your personal data.
By using our website or booking our travel services, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following types of personal information when you visit our website, submit an inquiry, or book a tour:
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Full name
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Email address
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Phone number
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Nationality
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Passport information (only when required for Tibet Travel Permit applications or tour bookings)
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Travel dates and itinerary preferences
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Emergency contact information
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Payment information (processed securely through third-party payment providers)
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Any additional information you voluntarily provide
We may also automatically collect certain technical information, including:
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IP address
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Browser type
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Device information
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Operating system
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Website usage data
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Cookies and similar technologies
2. How We Use Your Information
We use your personal information to:
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Respond to your inquiries
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Process tour bookings
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Apply for Tibet Travel Permits and other required travel documents
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Arrange transportation, accommodations, and other travel services
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Provide customer support before, during, and after your trip
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Send booking confirmations and important travel updates
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Improve our website and services
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Prevent fraud and ensure security
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Comply with applicable legal obligations
We may also send promotional emails about new tours or special offers if you have chosen to receive marketing communications. You may unsubscribe at any time.
3. Tibet Travel Permit Applications
Certain tours require us to submit your passport information and other required documents to relevant government authorities to obtain travel permits.
We only use this information for permit processing and related travel arrangements.
4. Payment Information
Payments made through our website are processed by secure third-party payment providers.
Tibet Yulong Travel does not store complete credit card numbers or sensitive payment credentials on our servers.
5. Cookies
Our website uses cookies and similar technologies to:
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Improve website performance
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Remember your preferences
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Analyze website traffic
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Enhance user experience
You may disable cookies through your browser settings, although some website functions may not work properly.
6. Sharing Your Information
We do not sell, rent, or trade your personal information.
We may share your information only when necessary with:
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Hotels
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Airlines
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Railway ticket agencies
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Local transportation providers
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Local tour guides
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Government authorities for permit applications
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Payment service providers
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Technology service providers that help operate our website
All third parties receive only the information necessary to perform their services.
7. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction.
While we strive to protect your information, no method of electronic transmission or storage can be guaranteed to be completely secure.
8. International Data Transfers
As we serve travelers from around the world, your personal information may be transferred and processed in countries where our business partners or service providers operate.
We take reasonable steps to ensure that your information remains adequately protected.
9. Data Retention
We retain your personal information only for as long as necessary to:
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Provide our travel services
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Comply with legal obligations
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Resolve disputes
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Maintain business records
When information is no longer required, it will be securely deleted or anonymized where appropriate.
10. Your Rights
Depending on your country or region, you may have the right to:
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Access your personal information
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Correct inaccurate information
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Request deletion of your data
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Restrict or object to certain processing activities
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Withdraw consent where applicable
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Request a copy of your personal data
To exercise any of these rights, please contact us using the information below.
11. Third-Party Websites
Our website may contain links to third-party websites.
We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies before providing any personal information.
12. Children’s Privacy
Our services are not directed toward children under the age of 16.
We do not knowingly collect personal information from children. If we become aware that such information has been collected, we will delete it promptly.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, legal requirements, or business practices.
The updated version will be posted on this page with the revised effective date.
14. Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us.
Tibet Yulong Travel
Email: journey2tibet@yahoo.com
Website: https://www.tibetyulong.com/
Business Address: No. 6-2, Beijing West Road, Lhasa City, Tibet Autonomous Region / Bairihong W Rd, Chengdu, Sichuan, China